A Toronto pizzeria is calling out a group of Uber Eats drivers for leaving one-star Google reviews under its business page. Descendant Detroit Style…
A Toronto pizzeria is calling out a group of Uber Eats drivers for leaving one-star Google reviews under its business page. , located at 1168 Queen St. E., has been serving up Motor-City-inspired pies with thick crusts in Leslieville since 2015.
"I want to bring to your attention an issue we're currently facing. A group of Uber drivers has been leaving one-star reviews for businesses because we do not provide food without a proper delivery bag," the statement reads. The restaurant boasts a 4.7 Google rating with over 3,000 reviews and has been responding to some of the negative ratings it's been receiving from drivers. "This has been an ongoing issue for years. Uber plays a significant role in our business, and we appreciate the service as well as the drivers who take their responsibilities seriously and use proper delivery bags," the pizzeria's owner, Ike Tzakis, told blogTO.
Tzakis says the restaurant refuses to provide pizza to these drivers without delivery bags, resulting in them collaborating with other drivers to leave a surge of one-star reviews on the business' Google profile.
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