Condo Board Reverses Course on Service Dog Registration Rules

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Condo Board Reverses Course on Service Dog Registration Rules
Service DogsCondo BoardsDisability Rights
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A Toronto-area condo board has reversed its decision to require a disabled woman with a service dog to register with the property manager every time she visited her family. The board's initial rules faced backlash and legal threats, highlighting the importance of reasonable and enforceable condo bylaws.

The board of a Toronto-area condo is reversing course on an order that forced a disabled woman with a service dog to register with the property manager every time she wanted to visit the building, where her mother and sister live. Emily Mclennan, who drops by 1515 Lakeshore Rd. E., in Mississauga, Ont.

, with her service dog Honey about once a week, had told the board through a lawyer last week that the new rules violate the Ontario Human Rights Code, and gave them until Monday to expunge them or face legal action. 'I'll believe when I see it,' removed from the condo's rules, the Kitchener, Ont., psychotherapist told CBC Toronto. The case is a cautionary example for condo boards says Deborah Howden, a condo law specialist at the Toronto law firm Shibley Righton LLP. 'Rules have to be reasonable, as do bylaws,' said Howden, who was not involved in this case. 'If they are not reasonable, they are not enforceable.' David Lepofsky, chairman of the Accessibility for Ontarians with Disabilities Act Alliance, says people with service animals must be accommodated under the Ontario Human Rights Code. The controversy began earlier this month when the condo board circulated a letter about an updated rule that bans dogs. That bylaw was accompanied by a separate set of rules that said service dogs would be allowed — but only under certain circumstances. For starters, any visiting service dog must be registered with the building, and its owner must fill out a second form for each visit

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