Service on the MBTA has been reduced for nearly a month as the agency looks to hire enough dispatchers to operate safely.
Stacy Thompson, a transit advocate with LivableStreets, said she understands the process takes time, but she wishes the MBTA would be more transparent with the public about the hiring process and invest more into it going forward.
"You want to be recruiting year-round," she said."You want to maintain the workforce so you don't run into this problem in the future." While commuters are forced to ride it out, Nicole Merullo is not doing so quietly. She recently started wearing a protest sign over her clothes during her daily commute that says"We Deserve a Better T."
"I started wearing it just to make a statement to my fellow commuters. We really do deserve a better T," Merullo said., which include launching an aggressive hiring campaign and prioritizing certain track projects.
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