Temporary Full Time (up to 12 months) The Organization The Group Health Centre is a progressive multi-speciality ambulatory care health care organization, and is one of Canada’s first consumer-sponsored health care facilities.
Administration Clerks role is to schedule and coordinate appointments to meet the needs of the patients and providers. Directs calls to proper destinations. Updates and maintains demographics and health card numbers; and works in a team environment with set guidelines and processes.
Certificate or Diploma from a recognized Office Administration program with a minimum 2 years’ experience in an office settingAbility to handle a high volume of phone calls professionally and efficiently; Courtesy, patience and tact in dealing with peopleKnowledge and experience making payment transactions and using a paging systemDemonstrated ability to provide excellent client service evidenced by well-developed communication skills, both verbal and written Demonstrated ability to deal with difficult situations and problem solve solutions to meet patient and provider expectationsDemonstrated ability to build and maintain successful and positive working relationshipsAccuracy and attention to detailInterested applicants are asked to submit a cover letter and resume indicating their qualifications for the position by the application deadline. Those selected for interviews will be required to demonstrate their qualifications and required skills and abilities as outlined above. Group Health Centre is committed to an application and interview process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code/AODA. Applicants need to make any accommodation requests for the application or interview process known in advance by contacting the Human Resources Department at 705-759-5513. We thank all applicants, however only those under consideration will be contacted.
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