Samantha Langer is a licensed practical nurse at Twin Oaks Memorial Hospital in Musquodoboit Harbour, Nova Scotia.
As the Canadian health-care system struggles to deal with staffing shortages, some hospitals are turning to virtual technology they believe could move patients through the emergency room more efficiently.A few steps inside the front door at Twin Oaks Memorial Hospital there's a new sign on the wall directing people to "Virtual Urgent Care."
An iPad station at Twin Oaks Memorial Hospital in Musquodoboit Harbour helps patients access virtual care. The facilities are meant for "low-acuity" patients with problems such as coughs, colds, sprains, ear infections or urinary tract infections. Doctors who are working from home or even from another province are able to see patients, and prescribe next steps such as medication, tests or a referral for other hospital services. The doctors have to be licensed to practice in Nova Scotia.
"I think placing a virtual care 'booth' in emergency rooms would improve the efficiency of patient care greatly," one submission said. "Something like a phone or computer station that would connect patients to a care provider that can handle minor ailments."The Nova Scotia government’s contest to solicit ideas from the province's health-care workers generated thousands of responses. The finalists were made public.
The health-care ideas contest also received at least eight versions of a suggestion inspired by the restaurant industry.
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