A flight between Calgary and Cancun that usually takes around six hours ended up being a three-day affair for one group of Flair Airline passengers.
Travel expert Claire Newell brings you the latest updates in the travel industry, including Flair Airlines' recent extended cancellation debacle and what to do if you face similar issues. Plus, get insights into the recent Boeing plane incident and why Toronto's Pearson Airport ranks among the best in North America.
More than an hour after their scheduled departure time, the customers received the first of many messages from Flair. Some passengers said they received chips and ham sandwiches, while other passengers said they received butter sandwiches.B.C. woman says she can’t get transplant because of cost to stay in Vancouver“They brought us down like the National Guard and stuff to like surround the area. And they still wouldn’t give us answers. We tried calling Flair customer service. They’re like, ‘Yeah, the flight’s going to be at four. You’re on it.
All the passengers Global spoke with said they had two sleepless nights and days of frustration before coming back to Canada.
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