A woman who spent more than 16 hours delayed at Toronto Pearson said she saw baggage dropped and abandoned on the tarmac.
Toronto PearsonHamilton, Ont. woman Kathy Gomez arrived at the airport, along with her two-year-old child, at 4 a.m. for her 8 a.m. Air Canada flight to Atlanta on Saturday.Gomez said after she dropped her bag off, she was first placed in a holding area because the lines for security were too long for her to even line up.While she was waiting for her turn to line up for security, she said she received a notification from Air Canada saying her flight was cancelled.
As a result, Air Canada moved her onto the last direct flight to Atlanta that day, which was at 8 p.m. In total, Gomez spent more than 16 hours at Toronto Pearson with her two-year-old son, which is longer than the 14-hour drive would have taken to Atlanta.While Gomez was waiting to board her flight, she said she saw other people's baggage getting dropped on the tarmac by workers and not getting picked up.
She said her bag also did not arrive in Atlanta, and she hasn’t received any information on where it is.
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