Toronto and Montreal airports were near-bottom in the race for passenger satisfaction this year, according to a study by J.D. Power.
The study ranks Toronto Pearson Airport second from the bottom in the category for the largest airports that see more than 33 million passengers per year.
Meanwhile, airports in Western Canada ranked somewhat better in consumer satisfaction, with Calgary and Vancouver airports both at spots 10 and 17.
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Toronto Pearson Airport ranks low in customer satisfaction: studyToronto and Montreal airports were near-bottom in the race for passenger satisfaction this year, according to a study by J.D. Power. The study ranks Toronto Pearson Airport second from the bottom in the category for the largest airports that see more than 33 million passengers per year. Montreal-Pierre Elliott Trudeau Airport stood third from the bottom in the next category, with passenger traffic between 10 million and 32.9 million per year. Meanwhile, airports in Western Canada ranked somewhat
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