Two years after 911 response times peaked at 26.7 minutes, Toronto Mayor Olivia Chow says police officers are now responding to emergencies almost 50 per cent faster.
Toronto Police Chief Myron Demkiw , Mayor Olivia Chow, and Coun. Shelley Carroll speak at a news conference on March 4, 2025.
He said that’s largely due to the strategic deployment of new police officers, of which there were more than 300 hired last year, many of whom have since been deployed to the front line. Major crime indicators are also down this year, including robberies, auto thefts, break-and-enters and shootings, which Demkiw said has contributed to the overall decrease in response times.
Chow admitted that she was “worried” when Toronto’s 911 response times reached their peak of nearly 30 minutes back in October of 2023, just months after she was sworn in as mayor, but is pleased that the trend line “coming down.”
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