Position Overview This position involves reception and clerical support for the Surgery department.
This position involves reception and clerical support for the Surgery department. The duties include but are not limited to: managing and confirming endoscopic procedures by working off a priority-based recall list, booking consultations along with follow-up and return appointments and prioritizing a high-volume work-queue.
This position may require booking operative patients collaboratively with SAH. Working for a particular Surgeon may be assigned at times to manage workflow and volume. Completion of a post-secondary diploma in Office Administration in combination with a completed Medical Clerk Certification courseDemonstrated ability in booking appointments off EPIC’s recall listsA solid track record of maintaining privacy of patient information Strong communication skills with the ability to meet and deal with people in a pleasant, responsible and reassuring manner Ability to provide an excellent patient experience evidenced by well-developed verbal and written communication skillsDemonstrated ability to prioritize and manage workflow both proactively and reactively Interested applicants are asked to submit a cover letter and resume indicating their qualifications for the position by the application deadline. Those selected for interviews will be required to demonstrate their qualifications and required skills and abilities as outlined above. Group Health Centre is committed to an application and interview process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code/AODA. Applicants need to make any accommodation requests for the application or interview process known in advance by contacting the Human Resources Department at 705-759-5513. We thank all applicants, however only those under consideration will be contacted.
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