This person's case sparked a debate among netizens about tipping when they shared their recent experience.
But, from what the OP describes here, it seems they were at a so-called quick-service restaurant. That’s a place where you can orderat the counter, swipe your credit card, take a number, wait for it to be called, and take your order when it’s complete. There’s really no “serving” from the employee involved, is it? Therefore, why should people tip?, tipping at these types of restaurants is optional. The expected tip for an exceptionally well-done service is 10% of your total bill.
Although the federal minimum wage for food service workers is $7.25, some employees use “tip credit” to pay their workers’ minimum wages. Many states allow employers to include tips in the minimum wage as long as the minimum wage plus tips equals the federal minimum.
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