Microsoft has announced some big changes to Xbox Game Pass!
✖ Microsoft is making some big changes to how both Xbox Game Pass and Xbox Live Gold subscriptions work. One of these changes involves refunds. More specifically, Microsoft will now contact Xbox Game Pass and Xbox Live Gold subscribers on 12-month subscriptions and give them the option to end their contract and claim a proportional refund. Previously, this wasn't possible. This is only one of a few pro-consumer changes.
Microsoft is also going to provide better alerts to price increases to both subscription services, though, again, it's unclear how it will achieve this. All of this follows pressure from the UK's Competition and Markets Authority, which is currently investigating not just the auto-renew policies on Xbox, but on Nintendo and PlayStation as well. Right now though, there's no word of changes to subscription services on these platforms.
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