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Maple is a Canadian virtual care technology platform founded to strengthen Canada's overburdened health-care system. In P.E.I., Maple is the software provider for the P.E.I. unaffiliated virtual care program, a publicly-funded service initiative for those without access to a family doctor. Maple provides Health P.E.I. with the technology platform to connect Islanders with P.E.I.
Maple's contributions within P.E.I. have been meaningful in bridging gaps for those who don't have access to a primary care provider. The wait times some patients may experience during peak hours are symptomatic of systemic issues and doctor shortages in Canada. At times, wait times in a virtual waiting room can be similar to the wait times patients may experience in a doctor’s office or walk-in clinic. The primary difference with virtual care is that it allows patients to experience care from the comfort of their homes, while also keeping seats in the ER and walk-in clinics open for those who need in-person care the most.
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