Inuit elders from Nunavut not mistreated at Ottawa care home, inspection finds

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Inuit elders from Nunavut not mistreated at Ottawa care home, inspection finds
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Embassy West Senior Living has been accused of failing to provide optimal care to Inuit seniors

An Ottawa facility that houses seniors from Nunavut isn’t breaking any Ontario rules while caring for Inuit residents, according to the findings of an inspection carried out in response to complaints from an Iqaluit elders’ society.letter

As a result, the territorial government often sends elders thousands of kilometres away to Embassy West, an Ottawa retirement home that specializes in dementia care. Thirty-three Nunavummiut live there now, according to the Nunavut Department of Health. Embassy West self-reported the concerns to Ontario’s Retirement Homes Regulatory Authority, an independent regulator that ensures proper care of seniors living in retirement homes. An RHRA inspector, along with a senior member of Embassy West’s staff and a bilingual Government of Nunavut employee, conducted a walk-through of the facility last month and spoke with every Nunavut resident.

“We’re always looking for ways where we can improve the conditions for the elders there,” Mr. Main said of Embassy West, “because at the end of the day, we recognize that the facility is not in Nunavut. The facility is in Ontario, and that’s not ideal in terms of the cultural gaps.”

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