Calls to health line in 2020 reveal desperation of Quebec long-term care home owners

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Calls to health line in 2020 reveal desperation of Quebec long-term care home owners
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A pair of newly released recordings from the owners of the Herron private care home reveal how desperate they were during the pandemic’s first wave

Newly released recordings of phone calls to a Quebec government-run health line in 2020 reveal how desperate the owners of a long-term care home were during the pandemic’s first wave.

In the recordings published today by La Presse, a panicked Samantha Chowieri and her husband call twice to the non-urgent health line, telling a nurse they are seeking a mass testing of residents. On Tuesday, Radio-Canada reported on an email tabled into evidence at the inquiry revealing that cabinet ministers knew about the dire situation at the Herron care home at least 10 days earlier than they had previously acknowledged.

The email was reportedly forwarded to Blais that same night, while the health minister at the time, Danielle McCann, received a briefing on the situation the following day. However, both Blais and McCann have stated publicly that they only learned about conditions at the Herron care home from reading a news article in the Montreal Gazette.

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