The brand has since issued a public statement.
on February 5, saying that the company is aware of customer concerns and that products have been independently tested and found to be safe."Over two decades ago, DevaCurl was born from conversations with people like you and from our salons and stylists about what you wanted and needed to embrace your curls," the brand wrote. "When that conversation includes product and safety discussions, we are as engaged as you are.
"From the beginning, all of our formulas are subject to rigorous and thorough testing such as stability, microbiological testing and repeat patch testing before DevaCurl allows any product to be manufactured. During manufacturing, a variety of testing is conducted on each batch of a DevaCurl product before it is sent out to salons and customers.
DevaCurl will also be "conducting additional testing with an independent party," assuring it will "go above and beyond to help anyone on their curl journey." The brand is also encouraging customers who may have had problems with its products to reach out by sending an email to
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