Heather Reisman showed off a new store this week, but she continued to refuse to answer questions about recent high-profile departures and allegations of mistreatment by a former board member
Heather Reisman, CEO of Indigo Books and Music, following a tour of the company’s location in the Well, in downtown Toronto, on Oct. 26.chief executive Heather Reisman showed off a new store this week that represents her vision for a turnaround at the company – but she continued to refuse to answer questions about recent high-profile departures and allegations of mistreatment by a former board member.
Instead, the CEO and founder of Indigo – whose own retirement as executive chair of the board of directors was also announced in June – wanted to speak to her vision for the future of the bookstore chain. Ms. Reisman returned to the CEO role in September, after the departure of her would-be successor Peter Ruis, who was in the top job for just a year. In addition to Thursday’s in-person event, Ms.
During another event earlier this week, she specified a goal for books to represent 65 per cent to 70 per cent of Indigo’s sales. In the company’s most recent fiscal year ended April 1, 2023, print products accounted for 51.9 per cent of Indigo’s sales.During the store tour on Thursday, Ms. Reisman elaborated that the selection of general merchandise that the stores continue to sell will not feel “random,” and will be rebalanced.
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