Retailers are adapting to the new reality as they reopen stores GlobeBusiness
At Aritzia Inc. one seen here in Vancouver on May 6, 2020, stores, clothing is put through high-temperature steaming after each try-on and fitting rooms are sanitized between every customer.At Olympian Sports in downtown Saskatoon, customers can still try on a pair of skates. But first, they’ll need to slip a plastic bag on their foot.
“It’s slow-trodding,” he said. “But it’s certainly busier than it was in mid-March. There’s less fear.” Still, retailers have noted that shoppers quickly fall into old browsing habits and need to be reminded to maintain physical distancing, said Diane Brisebois, president and chief executive officer of the Retail Council of Canada. The group created a playbook for retailers with global examples of steps stores are taking to protect staff and customers.
On the first day open last Tuesday, owner Steve Ockrant had a difficult time closing at the end of the day because of all the demand. Still, his sales so far have been half of what they typically would be.
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