A preliminary report from the Commissioner of Official Languages says complaints about a predominantly English speech by Air Canada's CEO last fall were founded.
"I admit that I made a mistake by not learning to speak French when I joined Air Canada and I am correcting that mistake at this point," he told the parliamentary standing committee on official languages in March.Most complaints ever received
Citing testimonies from complainants, Théberge wrote they judged Rousseau's comments to be contemptuous, disrespectful, insulting, hurtful, inexcusable and shameful, and they lacked sensitivity toward the French language and French-speaking Canadians. According to Air Canada, the Montreal chamber of commerce had been advised that Rousseau's speech would be in English and did not provide simultaneous translation to participants, according to the preliminary report.French and English text versions of the speech were given to the chamber's communications representative, and Air Canada claims also to have simultaneously posted French and English versions of the speech on its website, but did not specify when, according to the report.
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