Two Saskatchewan families who spoke out about their alleged mistreatment at a Mexican resort are receiving compensation after claiming they were pressured to sign non-disclosure agreements (NDAs) by staff. The families, who became severely ill at the Royalton Splash Riviera Cancun resort, shared their experiences with CBC News, prompting investigations by travel companies and a temporary suspension of reviews on Tripadvisor.
Two Saskatchewan families who went public about their alleged mistreatment at a Mexican resort are receiving compensation. The families, travelling with WestJet and Sunwing Vacations respectively, claimed they became seriously ill at the Royalton Splash Riviera Cancun resort and were pressured by staff to sign non-disclosure agreements. These agreements allegedly prevented them from leaving the resort or seeking medical attention until they signed.
Neither family signed the NDAs and subsequently shared their experiences with CBC News. Since going public, both families have been offered compensation. Jesslyn Schigol, travelling with her husband and two sons, received a $10,000 refund for their hotel stay and $1,500 in travel credit from WestJet. Schigol attributes her success to the detailed documentation she gathered at the resort, urging others to do the same. She emphasized the importance of photos, videos, email threads, and other evidence to support their claims when seeking redress from travel agents or tour companies. Allison Field, who travelled with her husband and four-year-old son, received a refund for their stay after Sunwing Vacations contacted her. Field notes that many individuals have reached out to her with similar stories of resorts pressuring guests to sign NDAs, highlighting a systemic issue. Tripadvisor, meanwhile, temporarily suspended new reviews for the Royalton Splash Riviera Cancun resort due to an influx of submissions following media attention surrounding these incidents.
NON-DISCLOSURE AGREEMENTS TRAVEL COMPENSATION MEXICAN RESORT RESORT ABUSE TRAVEL COMPLAINTS
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Saskatchewan Families Receive Compensation After Exposing Resort Pressure TacticsTwo Saskatchewan families are receiving compensation after speaking out about their treatment at a Mexican resort where they allege staff pressured them to sign non-disclosure agreements (NDAs) to prevent negative reviews following illnesses.
Read more »
Andrew Harris Returns to Football as Running Backs Coach for Saskatchewan RoughridersAndrew Harris, the CFL's all-time leading Canadian rusher, hangs up his cleats and takes on a new role as running backs coach for the Saskatchewan Roughriders.
Read more »
CFL's All-Time Leading Canadian Rusher Joins Saskatchewan Roughriders as Running Backs CoachFormer CFL star Andrew Harris, the league's all-time leading Canadian rusher, is joining the Saskatchewan Roughriders as their running backs coach. Harris brings a wealth of experience and knowledge to the team after a decorated 15-year career.
Read more »
Saskatchewan Roughriders hire Andrew Harris as running backs coachREGINA — Andrew Harris is a rookie once again. The Saskatchewan Roughriders hired the league's all-time leading Canadian rusher as their running backs coach Monday.
Read more »
Saskatchewan Roots Deeply Planted in Calgary PubPazzer's Saskatchewan Pub in Calgary is more than just a sports bar; it's a haven for Saskatchewan transplants and fans of the CFL's Roughriders. The pub's decorations, menu, and welcoming atmosphere create a sense of community that extends beyond geographic borders.
Read more »
Andrew Harris Returns to CFL as Running Backs Coach for Saskatchewan RoughridersFormer CFL star Andrew Harris joins the Saskatchewan Roughriders as their running backs coach. This move reunites Harris with former teammate A.J. Ouellette and marks his return to the league after a successful playing career with multiple teams.
Read more »