'A lot of times it's not appropriate for our officers to have to go to these calls, and you know, to possibly escalate the situation when it doesn't need to be so,' Aurora Police Chief Vanessa Wilson told CBS News.
— A response team raced to an emergency call after a school employee called 911, concerned about an absent student's well-being."A student made some suicidal threats yesterday and did not make it to school," mental health counselor Tandis Hashemi told CBS News. said up to 10% of 911 calls nationwide could involve mental health issues. In Washington, D.C., several dozen calls per day fit that category.
Aurora has two types of response teams for calls involving a potential mental health crisis. One pairs a police officer with a mental health professional. The other consists of two mental health professionals — and they only take calls where there's no apparent danger. "We always focus on what's least restrictive," Tassin told CBS News."How do we keep from further traumatizing this person who's already in a very vulnerable state?"
"We have calls for people that are in mental health crisis every day," Sgt. Aaron Bunch, an eight-year veteran of the Aurora Police Department, told CBS News."Police officers are trained to do a lot of things. What they don't have are Master's degrees in social work."
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