The fundamental sadness of flying the formerly friendly skies, with apologies to John Keats.
. My flight on Frontier over Memorial Day weekend was my first on the airline in a while — long enough that I’d forgotten just how painful it can be. I wanted to fly into a small regional airport in the Midwest — which meant I wouldn’t have to drive a couple of hours down from Chicago after disembarking from the plane and renting a car at Midway — and good ol’ Frontier was my only direct option from Denver. So I gave it another shot.Yes, the trip out was convenient.
Part of the problem is that it all still feels very much like a bait-and-switch deal. Frontier offers a super-low price that you can only get if you’re part of the, which costs money to join . That base cost includes literally nothing more than a guarantee that you will be transported physically from one airport to another, naked as the day you were born, at least in travel terms. No bags larger than a purse. No food or drink. A seat that not even a city bus would envy.
Still, I can actually get onboard with the no-snacks thing — on short flights, no one really needs pretzels or peanut-free Chex-mix or weird biscotti. But come on — isn’t it a law that we should get water? Because we didn’t on my departure flight, and we should have. And I don’t mean tank water from whatever suspicious reservoir you have back there in the galley. Even just the offer of little shorty water bottles would be something — small cost, but a big dividend in customer satisfaction..
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