In the pandemic aftermath, what will hotels do differently?
So long as Southern Californians remain close to home and wear masks outdoors, they can still exercise outdoors without violating Gov.
“Before, cleanliness happened behind the scenes,” said Cordell. Now “visibility is going to be very much an expectation.” Many new hotel habits will depend on local and state laws. But for the foreseeable future, guests will see more hand sanitizers, more signs about social distancing, less furniture and all staffers in face coverings — but not necessarily bland ones.
Hilton will be looking at customs designs to convey welcome in the absence of a visible smile, Cordell said. There’s also talk of adopting a new gesture, perhaps a hand over the heart.Then, every hour or two during peak check-in and check-out periods, Cordell said, “we are going to have a team member in the lobby who is visibly cleaning those most-touched surfaces.
, Cordell said, “you’re used to making your waffle” in the hotel’s grab-and-go breakfast area. Going forward, the hotel will instead “curate” the six to eight most popular items and put them in sealed bags.Guests can eat in the breakfast room, take the food back to their rooms or take it out of the building. But no more making your own waffles.
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