Following the FTC's order, Sunday Riley must not misrepresent the status of anyone who reviews its products and must include that the endorser or reviewer is an actual user of the product:
"I'm sharing this because I'm no longer an employee there... a lot of the really great reviews you read are fake."Author:Stephanie SaltzmanUpdated:Oct 21, 2019Original:Oct 16, 2018If there's one thing we know about the beauty industry, it's that it's competitive. With so many brands all clamoring for consumer attention, shoppers rely more than ever on their fellow users to rate and review products. And it seems some brands may be attempting to game the system.
The post goes on to claim that as a Sunday Riley employee, the user was "forced to write fake reviews for our products on an ongoing basis, which came direct from Sunday Riley herself and her Head of Sales. I saved one of those emails to share here." The email also notes that employees should counter any negative reviews they notice; "As reviews come in, read them too," the email notes. "If you notice someone saying things like I didn't like 'x' about it, write a review that says the opposite."
This isn't the brand's first taste of controversy: Back in December of 2016, it came under scrutiny when it faced a class-action lawsuit over its anti-aging cream, Bionic. The suit alleged that Sunday Riley had made misleading claims about the results of the product, and that the plaintiffs had been "duped into paying an exorbitant price for the product, as if it were an effective drug.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
FTC Gives Surprising Ruling to Sunday Riley Fake Review ScandalThe FTC found that within two years, Sunday Riley managers, including its namesake founder, posted fake reviews of products and asked its employees to do the same
Read more »
The FTC Has Confirmed That Sunday Riley Faked Product ReviewsSunday Riley, the maker of the cult—and extremely pricey—skincare product Good Genes, has been found by the Federal Trade Commission to have misled its customers “by posting fake reviews of the company’s products on a major retailer’s website, at the CEO’s direction, and by failing to disclose that the reviewers were company employees.”
Read more »
The FTC Says Sunday Riley Posted Fake Product Reviews'The proposed settlement is unlikely to deter other would-be wrongdoers.'
Read more »
Figure skating: Chen rockets to decisive victory at Skate AmericaWorld champion Nathan Chen claimed his third consecutive victory at the Skate Am...
Read more »
Beauty Brands Want to Sell Queer Expression, But It Shouldn’t Be for Sale'These brands are leveraging LGBTQIA narratives to maintain relevance in a competitive market, thanks to the very real and very complicated relationship that trans, nonbinary, and gender nonconforming people like me have with cosmetics.'
Read more »
Nicolas Ghesquière Distances Himself from Trump After Texas EventLouis Vuitton designer Nicolas Ghesquière has spoken out against President Donald Trump following his attendance at the opening of the brand's new Texas factory.
Read more »