The union is seeking to represent about 230 retail employees at the five-story coffee emporium on Michigan Avenue and Erie Street, the largest Starbucks in the world.
Ciara Fox, left, and Hannah Fogarty lead picketers in chants outside the Starbucks Reserve Roastery on Michigan Avenue on July 14, 2023.
“They’re constantly being like, ‘This is the only place like it in the world, we have to make like a once-in-a-lifetime experience, it’s the largest Starbucks in the world,’” said Lucy Polkinghorne, an operations lead at the Roastery. “If we were being paid in a way where we were treated like that important, it would be different.”
“It’s not safe for the workers, it’s not safe for the space. But the management only cares about the money,” said Kyra Supnet, a barista at the Roastery who was recently promoted to mixologist. “There have been so many times where we wish we could have had a say in whether or not they should hold the line at the door.”
“Our partners and their safety are core to our operation,” Trull said in a statement. “We work with urgency to address any reported issues that may impact the well-being of our partners and the experience we offer at our Chicago Roastery.” As of Friday, 340 Starbucks cafes had unionized nationwide, according to the NLRB. The count includes just over a dozen stores in the Chicago area.
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