If you call 911, you can\u0027t be transferred to the system in another city. That won\u0027t be fixed until 2025. In the meantime, lives are at stake.
If you were in my position, here in Ottawa, your first thought would be to call 911 and request to be transferred to the Toronto 911 service. Shockingly, in 2023, your call cannot be transferred.I’ve spoken at an Ottawa Council committee about 911. Here are some interesting facts from the 911 annual report for 2021 and 2022. Performance levels for 911 in Ottawa include:“2. The number of call takers is adjusted according to call volume demand.
The CRTC has mandated that Next Generation 911, or NG-911, be implemented across Canada by 2025. With NG-911, people can text in case of an emergency. As of today, the closest service to that in Ottawa isPeople should be able to text for urgent emergency services in 2023 but, shockingly, cannot.Article content
But with NG-911 upgrades not being mandated until March 2025, friends and families will be in incredibly stressful situations as the mental health and addiction crisis continues to rise.
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