This article discusses the best way to handle a customer who doesn't pay for a service. While the author's initial response might seem justified, experts advise against revenge tactics and suggest focusing on communication and legal options.
When you’ve just started your business and are struggling, the last thing you’d want is a customer who runs off without paying. While the author’s revenge seems funny, experts generally don’t recommend dealing with a customer who’s escaped paying this way.
“Keep in mind that everyone is just a person, and rarely is someone actually out to hurt the other – most people are logical and willing to work toward a solution if you provide them with the opportunity to do so,” he told Business News Daily. Nowadays, small businesses also have to be flexible and attuned to what the customer wants. Experts recommend offering all kinds of payments so that the client can choose which one suits them the best, whether it’s contactless, split bills, or mobile payments.
BUSINESS CUSTOMER SERVICE PAYMENT LEGAL SECURITY
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