“Local Access” is here to save the day.
It’s April 7th, and you know what that means? That’s right. It means that Western Digital’s cloud network has officially been down for five days.
On April 2nd , the data storage manufacturer announced that it was experiencing a service outage impacting a whole bunch of products, including My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, and SanDisk Ixpand Wireless Charger. The company said that it was “working to restore service” and apologized for the inconvenience.
In the days that followed, we didn’t hear all that much. Western Digital issued a follow-up statement on April 3rd that said basically the exact same thing, as well as a press release clarifying that it was “implementing proactive measures to secure its business operations including taking systems and services offline.”reached out to Western Digital for further information, but the company declined to comment.
Owners can enable local access on any Windows or macOS computer that is connected to the same network as their impacted device. Users will need to create a specific Local Access account — which does, I’m going to be honest, look like, so be sure to follow the directions closely. Of note, it appears that you need to have already set up your device prior to the crash, so brand-new owners will need to sit tight.
This whole brouhaha is the result of a “network security incident” that allowed an unauthorized party to access data from the company’s systems, according to the
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