WATCH LIVE: An oversight hearing on 'deficiencies in safety management practices at the MBTA' is beginning, with top Mass. transit officials taking questions.
The T provided an update last week on its progress to address the FTA’s concerns surrounding staffing issues, safety procedures, capital improvement projects like track maintenance and making sure employees have kept up with their certification credentials.The MBTA says it has submitted three of the four corrective action plans requested by the FTA – all on time – with the fourth due this week.Among the issues highlighted by the FTA's review was problems with staffing, including dispatchers.
Until the agency gets to full staffing levels, commuters have been forced to wait up to 20 minutes between trains. Social media is filled with photos and frustration, and riders do not think the hiring is going fast enough. "It's brutal sometimes. You get here and there's one minute left and you don't make it. Then it's 20 minutes until the next one, and you're 20 minutes late for work," commuter Rosie Diaz told NBC10 Boston last week.
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