Lynda Baker-Thorslund's father, Graham Baker, died last December. Seven months later, they have still not received his official death certificate from the province.
Months after Quebec pledged to improve how quickly it issues death certificates, the average wait-time continues to get worse.Lynda Baker-Thorslund's father, Graham Baker, died last December. Seven months later, they have still not received his official death certificate from the province. Months after Quebec pledged to improve how quickly it issues death certificates, the average wait-time continues to get worse.
But Jane Blanchard says actual wait times are much longer than that. She's handled death certificate applications at Montreal's Kane and Fetterly funeral home for 20 years, and says she's never seen wait times this long. "It's frustrating because there are some financial things that can't be done without that certificate," said Baker-Thorslund, who lives in Ottawa.
"There's nothing complicated about it," said Baker-Thorslund, who contacted the Quebec Liberal Party MNA for her mother's riding in the Town of Mount Royal, Michelle Setlakwe, about the issue. But Blanchard said incomplete applications often get tossed onto a pile and are dealt with later. In the meantime, families can wait weeks before being notified that a document is missing or if there's a typo.
Employment Minister Kateri Champagne Jourdain said extra staff were coming in to improve turnaround times and that there was a commitment to bring wait times down to 20 working days by the end of 2024.
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