VW's Car-Net Refused To Help Police Track Abducted Child Until Activation Fee Was Paid | Carscoops carscoops
When the detective working on this case called Car-Net to ask for
of the vehicle in which a toddler had been abducted, though, a representative told them a $150 charge was required to restart the service.“The detective had to work out getting a credit card number and then call the representative back to pay the $150 and at that time the representative provided the GPS location of the vehicle,” said Covelli.
By that point, though, 30 minutes had passed, and the two-year-old child had been located. Fortunately, he was unscathed, but his mother was less fortunate.The boy was taken after an apparent carjacking that occurred in front of his home. His mother, who is six months pregnant, was driving the boy and his sibling home.
“Volkswagen takes the safety and security of its customers very seriously. Our thoughts are with the victims and their family,” the automaker said in a statement. “We are addressing the situation with the parties involved.”
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