Nearly 250,000 Volkswagen SUVs are being recalled because faulty wiring harnesses can make them brake unexpectedly, sometimes while in traffic.
The recall comes three days after The Associated Press reported that 47 people had complained to U.S. safety regulators about the problem, some reporting nearly being rear-ended by other vehicles. Many reported that warning lights and alarms would go off, the driver’s side windows would roll down and the SUVs would suddenly brake while in traffic.
But many of those who complained to NHTSA said the unwanted braking happened while they were driving on city streets. A driver from Mansfield, Ohio, wrote in a complaint that the braking happened multiple times at speeds of 25 to 70 miles per hour. She and others complained that VW had no parts available to fix their vehicles, which sat at dealerships for more than two months. Heiman was given loaner cars, but some of those who complained to NHTSA said they were told by dealers that VW would not provide loaners.Documents filed with the government by VW show the company started getting complaints in 2020. An analysis was started, but VW initially handled the problem as a regular quality issue.
The documents say a repair is being developed. Owners will get letters telling them of the safety risk starting May 10, and a second one will be sent when the remedy is available.
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