Travelers are getting hit with delays at U.S. airports again early Wednesday, an ominous sign heading into the long July 4 holiday weekend.
Travelers use their electronic devices while sitting on the floor of the departures area of Terminal B at LaGuardia Airport, Tuesday, June 27, 2023, in New York. Travelers waited out widespread delays at U.S. airports on Tuesday, an ominous sign heading into the long July 4 holiday weekend, which is shaping up as the biggest test yet for airlines that are struggling to keep up with surging numbers of passengers.
Cancellations and delays were most severe along the East Coast early and were growing worse rapidly. Disruptions are expected to spread West. People whose travel plans were disrupted took to social media to vent against the airlines. Some swore they would never fly again on whichever airline had done them wrong.
“All these poor people are literally just sitting there at the mercy of a company who is not doing anything to help them,” Margo said in an interview. “There is zero customer service right now.” Transportation Secretary Pete Buttigieg, whose department includes the FAA, has been beating up on the airlines for more than a year. He has accused them of failing to live up to reasonable standards of customer service and suggested that they are scheduling more flights than they can handle.United Airlines CEO Scott Kirby blamed a shortage of federal air traffic controllers for massive disruptions last weekend at its Newark hub.
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