Millions of Taylor Swift fans swarmed Ticketmaster website on Tuesday to try to score seats for her first tour in five years.
The ticket-selling site told fans on Tuesday morning, via a statement on Twitter, that it was experiencing “intermittent issues” that the company was “urgently” working to resolve.Sign up to receive daily headline news from the Calgary SUN, a division of Postmedia Network Inc.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc. You may unsubscribe any time by clicking on the unsubscribe link at the bottom of our emails. Postmedia Network Inc.
Fans reported waiting in online queues for up to eight hours, and many finding they were too late to purchase tickets, which cost between US$49 and $449 each.“The one time my daughter really needed me to come through for her, I ended up on the outside looking in, banished to the barren badlands of the Taylor Swift ticket waiting list wasteland,” he said.Article content
Other Swifties, the nickname for Swift’s fans, said they were repeatedly dropped from queues and turned their ire toward Ticketmaster. Some said they took a day off work and felt the process should have gone more smoothly. A Ticketmaster spokesperson said the number of people who registered for the early sale was more than twice the number of tickets available, and that millions of others also jumped online to buy.
“This caused some delays for fans which we know is frustrating and we worked as quickly as possible to adjust some on sale times to manage the volume, and queues are now flowing,” the spokesperson said.“@Ticketmaster’s excessive wait times and fees are completely unacceptable, as seen with today’s @taylorswift13 tickets,”
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