A cyberattack on UnitedHealth's Change Healthcare systems left hospitals and pharmacies unable to process claims and deliver medications.
UnitedHealth Group is laying out a timeline to restore its systems as a cyberattack on its Change Healthcare subsidiary continues to disrupt the health care industry for nearly a third week.
Until then, the company is urging providers and payers to use workarounds it has established in the wake of the attack, such as its iEDI claim submission system, until all Change services are fully restored, though many groups say these haven't been viable replacements. On Friday, UnitedHealth set up a temporary funding assistance program to help bridge the cash flow gap for providers, who won't need to repay the advances until claim flows are back to normal. But providers have argued the finances available with the program aren't enough to keep them afloat, and the same goes for the workarounds the company has provided in terms of missing services.
Groups like AlphV often use affiliates to do the actual hacking with its ransomware and then give the affiliates some of the payouts. But the affiliate said AlphV"kept lying and delaying" their payment until the group finally"emptied the wallet and took all the money."
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