Toronto’s ombudsman says the city's move to deny refugees certain shelter beds and redirect them to federal programs two years ago was a “failure' that had “profound' consequences.
Toronto’s Ombudsman investigating City’s decision to deny shelter access to refugee claimantsto deny refugee claimants certain shelter beds and redirect them to federal programs two years ago was a “failure of process” that had “profound real-life consequences”
For weeks, people fleeing persecution found themselves on the front steps of Toronto’s shelter intake building on Richmond Street in blistering heat, and sometimes torrential downpours. When refugee claimants were referred to federal services, city staff knew the services they were directing them to were non-existent, Addo said. At the same time, he said, there were shelter beds available.
Addo acknowledged the pressure the city’s shelter system was facing at the time, but said those issues should not have compromised the human dignity and rights.But when presenting the findings to city officials, City Manager Paul Johnson stated he does not accept the report’s findings, and will not direct the city to implement its recommendations, Addo wrote.
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