A report by the provincial privacy watchdog has found that Toronto’s public transit system was not prepared for the cyberattack that knocked down some of its communication systems and compromised the private information of more than 25,000 employees in 2021 -- despite an internal warning from the commission's security department issued years prior.
A report by the provincial privacy watchdog has found that Toronto’s public transit system was not prepared for the cyberattack that knocked down some of its communication systems and compromised the private information of more than 25,000 employees in 2021 -- despite an internal warning from the commission's security department issued years prior.
Olijnyk's findings were not the first to suggest the TTC had been vulnerable to cyberattacks. In 2018, the TTC's security department warned the commission that it did not have adequate measures in place to safeguard against the risk of cyberattacks, according to an internal report reviewed by CTV News Toronto.
When reached for comment on the findings, the Toronto Transit Commission did not outline what guidance, if any, from the 2018 report it went on to implement, nor did it elaborate on its current cybersecurity measures. From there, the foreign entity inserted a malicious link into email correspondence between that third-party and the commission. An employee then reportedly clicked on that link, allowing access to the TTC’s systems via malware due to the lack of up-to-date security software.
The authors of the report noted that the TTC had provided investigators with a more detailed explanation of how the attack occurred as part of its investigation, but that it asked those details not be published "due to security concerns." In her report, the investigator recommended that the commission adjust its cybersecurity policies to align itself with recommendations published by the Information and Privacy Commissioner in 2019 that were meant to serve as a detailed guideline for mitigating cyber risks.
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TTC lacked proper measures to prevent 2021 cyberattack despite internal warning years earlier: reportsA report by the provincial privacy watchdog has found that Toronto’s public transit system was not prepared for the cyberattack that knocked down some of its communication systems and compromised the private information of more than 25,000 employees in 2021 -- despite an internal warning from the commission's security department issued years prior.
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