Residents with disabilities, advocates and a Toronto city councillor are calling on the province to help the TTC expand its Wheel-Trans program, in a bid to stop its plan to divert half of its existing customers onto its conventional transit system.
Jane Rowan is a 79-year-old Toronto resident. She says she's been a Wheel-Trans TTC customer since 2017, but has recently been 'forced' to use either streetcar, subway or bus to get around.
Advocacy group TTCriders, alongside groups like Toronto Seniors' Forum, and Centre for Independent Living, say they're concerned the move will leave thousands of seniors who depend on the service at risk of injury, making do with trips double or triple the time it would normally take, and opting to forgo public transit entirely."We transit users need choice, just like people who voluntarily use the TTC.
In an email to CBC Toronto, his office later added the province had "no role in this" operational decision made by the TTC.In recent months, thousands of customers who signed up for Wheel-Trans before 2017 have been receiving notifications to re-register for the service by outlining their disability and getting a doctor to fill out a portion of the forms — something advocates and critics have called "long, tedious, and anxiety-inducing.
"Conversely, when the conditions of their disability creates barriers to travelling on the conventional TTC, conditionally eligible customers will always be able to travel door-to-door on Wheel-Trans," said spokesperson Stuart Green.
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