Transport minister calls Sunwing chaos ‘unacceptable’ as passengers remain stranded
“Canadians are patient when it comes to weather disruptions but they rightly expect their airlines to keep them informed and to manage these disruptions smoothly,” Alghabra said in a Wednesday tweet.“I am very concerned with the current situation with Sunwing Airlines.”“Canadians must receive the information they need to return home safely. We expect all airlines to keep their passengers informed when it comes to delivering a service that they were paid to do,” he wrote.
“Passengers have rights under the Air Passenger Protection Regulations to ensure robust passenger protection in situations like these, and our government will continue to ensure these rights are protected.”
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