Toronto Pearson travellers face long waits as airport hit by double whammy of COVID screening and staff shortages

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Toronto Pearson travellers face long waits as airport hit by double whammy of COVID screening and staff shortages
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ICYMI: Toronto Pearson travellers face long waits as airport hit by double whammy of COVID screening and staff shortages — via financialpost travel COVID

The airport is being hit with a double whammy of staffing shortages and longer processing times due to public health screening measures, according to Greater Toronto Airports Authority spokesperson Tori Gass. The COVID-19 measures can double or even quadruple the required processing time, she said.

“We are forced to sort of hold passengers on their airplanes because of capacity issues,” Gass said. “There’s not enough space inside the terminal.” The bottlenecks are expected to worsen during the busy summer season with the number of international passengers expected to rise to around 45,000 a day from 30,000 currently, Gass said.

The Canadian Air Transport Security Authority has put in place additional measures to increase staffing in the coming weeks, according to the office of Canada’s Transport Minister Omar Alghabra.Article content “As the air sector continues to recover, staffing remains an issue that the industry is working as quickly as possible to resolve,” his office said in an emailed statement.

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