Toronto Hydro is alerting the public to a rise in fraud cases where scammers impersonate the company and threaten to disconnect power unless immediate payment is made. The company emphasizes that they never request payment via pre-paid cards or threaten immediate disconnection.
Toronto Hydro is sounding the alarm about a surge in fraud cases, with scammers increasingly threatening to cut off power supply unless immediate payment is made. The electricity company reports a significant increase in reported fraud cases last year compared to 2023, with the majority of incidents involving fraudsters extorting money from customers through cash or credit card payments. Toronto Hydro states that small businesses are particularly targeted in these scams.
To safeguard business owners, the company urges them to exercise extreme caution regarding unsolicited calls and refrain from confirming or providing any personal information during interactions that were not initiated by Toronto Hydro. This includes sensitive details such as home addresses, account numbers, or business information. Toronto Hydro also recommends that business owners compile a comprehensive list of all their service providers, including their utility companies, to assist their staff in identifying legitimate contacts.'With the rise in reported fraud cases, Toronto Hydro wants customers to be vigilant about recognizing, preventing, and reporting fraud to protect themselves and their businesses from falling prey to these schemes,' stated Lauren Harris, a spokesperson for Toronto Hydro, in a press release. To shield themselves from fraud, the utility provider advises customers to never pay for charges not listed on their most recent utility bill, to disregard suspicious texts or emails containing links, and to directly contact Toronto Hydro to verify the status of their account. Toronto Hydro emphasizes that they never request payment through pre-paid cards and never threaten immediate disconnection of power
Toronto Hydro Fraud Scams Power Disconnection Business Security
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