A Toronto hospital and long-term care home is facing criticism following a Halloween haunted house event in which a staff member recorded residents and posted the video to social media without their consent.
The event was held by North York General Hospital’s Senior Health Centre on Thursday and was meant to be a Halloween celebration for residents and staff.
“Unfortunately, a staff member took a personal video of the event which showed images of residents and family members without consent,” NYGH said in a statement on Tuesday. “The staff member did not understand the organization’s policies related to confidentiality, consent and approvals regarding communications related to the organization and residents.”
In response to the concern raised on social media about the use of strobe lights, loud noises and fear-inducing decorations, Anne-Marie Flanagan, manager of corporate communications at North York General Hospital, told CTV News Toronto that the video differed from the actual resident experience.
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