Toronto's auditor general says that the city has not made as much progress as it claimed when it comes to updating its winter maintenance program to comply with more than two dozen recommendations that were made two years ago.
Among other things, those reports two years ago found that the
So far the city has followed through on a number of the key recommendations, such as creating a plan to modernize the system and to integrate technology solutions with its GPS system; developing clear guidelines and allowances for acceptable stop and break times; and providing additional training to ensure that staff understand their roles and responsibilities and have strong knowledge of the winter maintenance contracts and policies.
A manual was created to help staff understand the contracts and how to properly implement them and a purpose-built GPS dashboard was piloted in February. For example, some field audits of snow clearing were missing key information, such as report numbers and distance assessed.
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