A licensed cannabis retailer in Toronto is speaking out after a delivery of around $10,000 worth of product was mistakenly delivered to the wrong location, left in an alley, and then stolen. The general manager says she's still waiting for answers from the province's regulatory bodies.
A licensed Cannabis retailer in Toronto is speaking out after a delivery of around $10,000 worth of product was delivered to the wrong location, then later stolen. It happened in late December, and the store’s general manager says she's still waiting for answers.A licensed cannabis retailer in Toronto is speaking out after $10,000 worth of cannabis disappeared. According to the general manager, the cannabis was delivered to the wrong location, left in an alley and was then stolen.
"The initials didn't even match any of my staff," Caldwell said. "I suggested to them that there is a store two doors down, and it's possible that it was delivered to the wrong location." A screenshot of the surveillance video from Kindling Cananbis Leaside that shows an individual taking the boxes that were delivered in the alley behind the store.
"OCS policies require stores to re-seal any opened boxes and contact the OCS immediately so that we can retrieve the product," a spokesperson told CBC Toronto in a statement.An image of the OCS's distribution centre from 2018. All shipments of legal cannabis in Ontario come from the OCS. "We placed our emergency order on Monday, but they weren't able to get it out to us until Thursday. So still without our product for New Year's Eve," said Caldwell.Caldwell said she'd like to see better enforcement by the AGCO in instances where policies aren't followed — and she's not alone.
Cannabis Delivery Theft Regulation Ontario Cannabis Store AGCO
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