This warehouse worker became the face of a union push at Amazon. She's still bracing for the fallout

When Amazon opened a sprawling warehouse in her community in March 2020, Jennifer Bates never guessed she'd find herself testifying before members of Congress one year later about the 'grueling' conditions she experienced working inside it.

New York When Amazon opened a sprawling warehouse in her community in March 2020, Jennifer Bates never guessed she'd find herself testifying before members of Congress one year later about the"grueling" conditions she experienced working inside it.

Bates, grandmother of seven, had been excited Amazon was coming to Bessemer, Alabama, because of the economic growth she thought it would bring to the area — and the possibility that a job there would allow her to spend more time with family.What she found at Amazon instead was a job with 10-hour shifts that she felt were"more strenuous" than the 12-hour days she pulled at a previous company.

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