Rep. David Trone’s Total Wine & More quietly ended its $2-an-hour raise for frontline employees, even as much of the country remains at home.
The Total Wine memo said the company set its pay raise to last 28 days. A Total Wine spokesperson told BuzzFeed News that the extra $2 an hour was “always temporary” and “not intended to be hazard pay” but meant to help employees “during a surge in business.”
In a statement, the spokesperson added that the company moved quickly to keep workers safe during the pandemic, “in many instances well before others did so,” and has made “substantial investments in additional hiring and employee benefits.” Total Wine has hired 1,400 new workers since mid-February, he said.
Unlike competitors such as BevMo, Total Wine is still open for in-store browsing in states where that’s allowed. One Arizona employee said popular annual promotions that require physical in-store coupons were still happening despite the pandemic. “We have cashiers breaking down and crying in the bathroom because they cannot take almost every customer getting within 6 feet to complete their transaction,” he said.
All the while, they’re reading astounding daily sales reports, employees from Missouri to Wisconsin said. Two employees provided documents showing that as of late April sales remained higher than usual for this time of year. “We are 100%–150% over projecting every day, and we’re all overworked and being asked to do more than normal,” a third employee said. Total Wine's annual revenue is reportedly more than $3 billion.
its business license. An employee in Nevada said her store lied to customers by claiming it had a grocery store license. “We all felt very uncomfortable about it,” she said.
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