'Dave, you’re the kind of customer I’m happy to lose.” Here's why:
CEO Jeff Bezos revealed in an Instagram FB, +1.84% post on Sunday that he’s been getting “sickening but not surprising” emails since his last post, when he responded to a customer complaint about the “Black Lives Matter” banner on top of Amazon’s AMZN, -0.50% e-commerce site. The customer countered that “All Lives Matter,” and Bezos responded that Black Lives Matter “doesn’t mean other lives don’t matter.
Bezos shared a screenshot of the email, with Dave’s last name and the N-word blacked out , explaining that, “This sort of hate shouldn’t be allowed to hide in the shadows. It’s important to make it visible. This is just one example of the problem.
Tesla TSLA, -3.86% CEO Elon Musk recently called for #JusticeForGeorge on Twitter TWTR, +1.12%. Alphabet’s GOOG, +0.66% YouTube has pledged to donate $1 million “in support of efforts to address social injustice,” and Uber UBER, +3.66% is donating $1 million to the Equal Justice Initiative, while Tim Cook recently wrote to Apple AAPL, +0.86% employees that now is not the time for “standing on the sidelines.
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