The national taxpayer advocate said taxpayer experience vastly improved during the 2023 filing season. Here's what still needs to change.
Inflation Reduction Act spending"To achieve and sustain transformational improvement over the longer term, the IRS must focus like a laser beam on IT," she wrote, citing the importance of "robust online accounts," e-filing for all returns, faster relief for identity fraud victims and modernizing agency systems., the original $79.6 billion plan allocated only $3.2 billion for taxpayer service and $4.8 billion for business systems modernization.
Erin Collins"If they can fix their IT and the service piece, we'll need less on the enforcement side," Collins said in early June, speaking at the American Institute of Certified Public Accountants' annual conference.slashed $21.4 billion of IRS funding from the original $79.6 billion, the White House said they didn't expect the budget cuts to fundamentally change the IRS' plans.
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