The technical failure of the app was bad, but it was made that much worse by the administrative failure of the Iowa Democratic Party. max_read writes
Photo: Tom Brenner/Getty Images What the hell happened on Monday in Iowa? As the dust settles on a frustrating and chaotic caucus process, a singular villain has emerged: IowaReporterApp, a new smartphone app created by a company called Shadow, Inc., and deployed last night to tabulate and report results from the caucuses.
The Iowa Democrats failed. But! It also seems clear that the app’s apparent technical failure was only one element in the overall catastrophe — in part because many precinct leaders didn’t bother downloading it. According to the Times: But a fail-safe has to be, you know, safe from failure. The Iowa Democratic Party doesn’t seem to have adequately anticipated the volume of calls its hotlines would be receiving — leading to some precinct leaders spending hours on hold, waiting to report their results. The technical failure of the app was bad, but it was made that much worse by the administrative failure of the Iowa Democratic Party.
Unless, of course, you have hours of airtime to fill. Having hyped, for untold tedious hours, the eventual announcement of newsworthy information , the major cable news outlets found themselves suddenly unmoored by the revelation that no such information would be forthcoming.
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