Practical ways to keep your staff and customers safe during the COVID-19 outbreak. FWPro
Increasing the frequency of this basic sanitary procedure is a powerful step with two benefits. It not only maintains a hygienic environment, but communicates to your guests your commitment to do so. With so much anxiety around coronavirus, guests need to know that they can trust your establishment to uphold strict health standards. When they witness employees doing this with due diligence, they’re able to better relax and enjoy their dining experience.
If any type of self-service is employed, L.A. Public Health recommends changing utensils often. For condiment trays, this would look like changing spoons for each new customer, or even better, serving condiments in individual dishes upon request. Dr. Detels believes frequent hand washing could be equally effective. The keyword, however, is frequent—and is it really feasible for waitstaff during lunch rush to wash hands between serving every single table? Or change gloves even, for that matter?
At Annette, a four-time James Beard Award-winning restaurant in Aurora, Colorado, owners Caroline Glover and Nelson Harvey took to social media to advise guests of all the precautions they’re taking. This included installing three additional hand sanitizing stations in the restaurant, and one near the entrance. They also asked guests to care for themselves and not enter if they are sick.
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